Cookie Policy

Please read this Cookie Policy carefully as it contains important information on who We are and how We use cookies on Our Website. This Cookie Policy should be read together with Our Privacy Policy (www.rocks-off.com/pages/privacy-policy) which sets out how and why We collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact Us and supervisory authorities if you have a complaint.

 

  1. Who We Are
    • Our Website is operated by Rocks Off Ltd (herein referred to as We/Us/Our). We are a limited company registered in England and Wales with company number 04763811. Our registered office address is 63 Broad Green, Wellingborough, Northamptonshire, NN8 4QL and Our main trading address is Rocks Off Limited, Unit C, Northfield Point, Cunliffe Drive, Northfield Avenue, Kettering, NN16 9QJ.

 

  • This Cookie Policy relates to your use of Our website rocks-off.com (Website).

 

  • This Cookie Policy is between you, the user of this Website, and Us, the owner and provider of this Website.

 

  1. Our website

 

  • Our Website uses cookies to distinguish you from other users of Our Website. This helps Us to customise your preferences and provide you with a better overall experience while you browse Our Website.

 

  • you visit Our Website, and before cookies are placed on your computer, you will be presented with a pop-up banner requesting your consent to the cookie settings. By giving your consent, you are enabling Us to place cookies on your device to provide a better overall experience and service.

 

  • Throughout our Website We may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.

 

 

  • What are cookies?

 

  • A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use Our Website.

 

  • We use cookies on Our Website to help Us recognise you and your device and store information about your preferences and past actions to improve your experience while using Our Website.

 

  • For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office:

Guidance on the use of cookies and similar technologies | ICO

 

  1. Types of cookies

 

  • This Website uses the following cookies:

 

Type of cookie

Purpose

Strictly necessary cookies

These are cookies that are required for the operation of Our Website. These essential cookies are always enabled because Our Website will not work properly without them. They include, for example, cookies that enable you to log into secure areas of Our Website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of Our Website.  

Analytical/performance cookies

These cookies allow Us to recognise and count the number of visitors and to see how visitors move around Our Website when they are using it. This helps Us to improve the way Our Website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to Our Website. This enables Us to personalise Our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to Our placement of functionality cookies.

Targeting cookies

These cookies record your visit to Our Website, the pages you have visited and the links you have followed. We will use this information to make Our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their website.

 

  • You can find more information about the individual cookies We use and the purposes for which We use them in the Cookie Schedule below.

 

  1. Consent to use cookies

 

  • We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for Us to provide you with a service that you have requested (e.g. to enable you to put items in your shopping basket and use Our check-out process).

 

  • You can withdraw your consent to the use of cookies or manage any other cookie settings by clicking allow/deny on the cookie consent bar. Alternatively, you can withdraw your consent or amend your cookie settings in your browser and/or you can contact Us at customersupport@rocks-off.com or by using Our contact form (https://rocks-off.com/pages/contact)and We can manually change your cookie settings. You can switch off cookies at any time, however, you may not be able to access all or parts of Our Website.

 

  • If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of Our Website.

 

  1. Third Party Access to the cookies

 

  • Please note that the following third parties may also use cookies, over which We have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies:
  • Google Analytics
  • Klaviyo
  • Stamped

 

  • To deactivate or manage the use of third-party advertising cookies, you can opt out using the preference centre which can be found on the cookie consent bar. You can also withdraw your consent or amend your cookie settings in your browser and/or contact Us at customersupport@rocks-off.com or by using Our contact form (https://rocks-off.com/pages/contact) and We can manually change your cookie settings.
  • To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

 

  1. Changes to this Cookie Policy

 

  • This Cookie Policy was published on 15/12/2023 and last updated on 15/12/2023.

 

  • We may change this Cookie Policy from time to time, when We do We will inform you via a pop up when you access Our Website.

 

  1. Contact details

 

  • Our Website is operated by Rocks Off Limited. We are a limited company registered in England and Wales under company number 04763811. Our registered office address is 63 Broad Green, Wellingborough, Northamptonshire, NN8 4LQ.

 

 

Cookie Schedule

 

Below is a list of the cookies that We use. We have tried to ensure this is complete and up to date, but if you think that We have missed a cookie or there is any discrepancy, please let Us know.

 

Cookies that We use on Our Website:

 

Strictly necessary cookies

We use the following strictly necessary cookies:

 

Name of cookie

Purpose of cookie

 _pay_session

This cookie is used for enabling secure checkout and payment function on the website.

cart

Used in connection with shopping cart.

cart_currency

Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.

cart_sig

A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.

cart_ts

Used in connection with checkout.

cart_ver

Used in connection with shopping cart.

shopify_pay_redirect

Used in connection with checkout.

_secure_session_id

Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.

checkout_token

Used in connection with checkout.

secure_customer_sig

Used to identify a user after they sign into a shop as a customer so they do not need to log in again.

storefront_digest

Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.

 

Functionality cookies

 We use the following functionality cookies:

 

Name of cookie

Purpose of cookie

__cfduid

To provide the identification of trusted web traffic.

_ab

Used in connection with access to admin.

_shopify_country

For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request.

_brochure_session

Used in connection with browsing through site.

__kla_id

Used to create customer identity for email subscribers.

keep_alive

Used in connection with buyer localization.

localization

Used in connection with checkout.

_cmp_a

Used for managing customer privacy settings.

 

Analytical/performance cookies

 We use the following analytical/performance cookies:

 

Name of cookie

Purpose of cookie

_landing_page

 Tracks landing pages.

_orig_referrer

Tracks landing pages.

_shopify_fs

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_tracking_consent

Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.

tracked_start_checkout

Used in connection with checkout.

_shopify_u

Shopify analytics.

_ga

This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

 _s

Shopify analytics.

_y

Shopify analytics.

_shopify_uniq

Shopify analytics.

ki_r

Shopify analytics.

ki_t

Shopify analytics.

 

Targeting cookies

 We use the following targeting cookies:

 

Name of cookie

Purpose of cookie

 

 

 

 

 

 

 

 

 

 

 

 

 

 

December 2023.